Recent Posts

Do You Have Water Damage in Your Home or Business?

10/25/2021 (Permalink)

Need Emergency Service? Call SERVPRO of Augusta/Waterville 24/7 at 207-622-7166

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Augusta/Waterville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is extremely invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Augusta/Waterville arrives quickly and starts the water extraction process as soon as possible. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Augusta/Waterville

SERVPRO of Augusta/Waterville specializes in the cleanup and restoration of residential and commercial properties that have experienced damage from water, fire, smoke, mold, or other biohazard contaminants.  Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, our staff is equipped with the expertise to restore your property.  SERVPRO of Augusta/Waterville is Here to Help.  Call Today at 207-622-7166.

Central Maine Residents - SERVPRO of Augusta/Waterville Specializes in Flooded Basement Pump Out and Cleanup

10/25/2021 (Permalink)

Have Questions about Basement Flooding?

Call SERVPRO of Augusta/Waterville today at 207-622-7166

Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. Basement flooding most often occurs during heavy rainfall, although flooding can happen at any time.  There are a number of reasons why the basement in your home or business could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causing surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

The bottom line: If water in a flooded basement is not handled quickly and properly, it can compromise your health, safety, and your home’s integrity. Unfortunately, when it comes to water in your home or business, the longer you wait, the more sever the problem can become. It’s worth making a call to SERVPRO of Augusta/Waterville.  Let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

SERVPRO of Augusta/Waterville is Ready To Help. Call us today at 207-622-7166!

Contact SERVPRO of Augusta/Waterville If You Experience a Toilet Overflow or a Sewer Backup

10/25/2021 (Permalink)

SERVPRO of Augusta/Waterville has the specialized training and equipment to safely clean contaminants like sewage.

Are you wondering what to do with a sewer backup or a toilet that is overflowing?

Sewer back ups are a common occurrence for both homeowners and businesses. Just this morning, one of our crews responded to a business that experienced a sewer backup.  Luckily, the property owner recognized the importance of calling SERVPRO of Augusta/Waterville to professionally clean and mitigate the back up.  Since the water may contain viruses, bacteria, and other microbes that cause serious illnesses, sewer backups are considered an emergency and should be dealt with as promptly as possible.  SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

 Here are some key items that property owners should know about sewage backups:

  • Sewage is one of the most dangerous substances that can enter homes and businesses.  Sewage contains a variety of pathogenic - disease causing - fungi, bacteria, viruses and parasites. Anyone working with a sewage loss must be up to date on vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under the age of two or over the age of sixty, those who are pregnant, ill, recovering from surgery, on prescription drugs or going through chemotherapy.
  • It is not safe to stay in buildings that have flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, carpet pad, upholstery, bedding, wicker, paper or even fabrics that can't be washed in hot water for at least 10 minutes, must be contained and disposed of properly. This goes for sewage-saturated drywall, insulation and several other structural materials as well.
  • There is simply too great a health risk involved if any of these materials are dried in place and cleaned without the proper products and sanitation.
  • Only the most highly trained professionals with proper products and equipment should attempt sewage remediation work.

Our crews at SERVPRO of Augusta/Waterville are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

If you need cleanup from water or sewer damage, call SERVPRO of Augusta/Waterville at 207-622-7166.  We are Here to Help.

SERVPRO of Augusta/Waterville Biohazard Restoration Process

4/1/2021 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. Our SERVPRO of Augusta/Waterville crews are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and local health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Augusta/Waterville is here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?
Call SERVPRO of Augusta/Waterville at 207-622-7166.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Augusta/Waterville's trained technicians provide cleanup and recovery services for many biohazard situations. These include the following:

  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Sewage backups
  • Crime scene residues

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO of Augusta/Waterville removes the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO of Augusta/Waterville removes and disposes of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Augusta/Waterville professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Augusta/Waterville realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

Call SERVPRO of Augusta/Waterville at 207-622-7166 for Biohazard Cleanup.  We are Here to Help.

What is a Biohazard?

3/31/2021 (Permalink)

SERVPRO of Augusta/Waterville is known for water damage remediation, fire damage remediation, and mold remediation. And SERVPRO of Augusta/Waterville also cleans up after a biohazard. You might be wondering why you would need to hire a company to clean a biohazard. Why would biohazard clean up apply to me or my business? What is considered a biohazard? And how is a biohazard clean up different from a regular clean up? Before we start answering all of those questions we are going to focus on what a biohazard is.

A biohazard can pose serious health consequences and contribute to unhealthy and dangerous environments. Biohazards come from biological microorganisms, medical waste, and sometimes caused by viruses, including COVID-19. Decontamination requires training and cleaning products that aren’t sold on supermarket shelves or in home improvement warehouses.

SERVPRO provides expertise in mitigation and restoration after your home or business experiences any catastrophe. If you are looking for an emergency restoration company in Central Maine, make sure to call SERVPRO of Augusta/Waterville at 207-622-7166. We are here to help 24 hours a day, 7 days a week.

Mold in Your Home or Business? Call SERVPRO of Augusta/Waterville

3/29/2021 (Permalink)

What should you do if you discover mold in your home or business?

Call SERVPRO of Augusta/Waterville at 207-622-7166.

At SERVPRO of Augusta/Waterville we have the training, protective gear, and specialized equipment to handle your mold problem.

Our mold remediation professionals will inspect all areas of your home or office and develop a protocol to safely remove the mold.

The mold protocol will be specific to your particular issue and includes instructions detailing the remediation process.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property.

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Augusta/Waterville for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Augusta/Waterville is available 24 hours a day, 7 days a week!

If you see signs of mold, call SERVPRO of Augusta/Waterville at 207-622-7166.

Once you contact us, we’re dedicated to starting the remediation process quickly. This fast response lessens the mold damage, limits additional damage, and reduces the remediation cost.

The Mold Remediation Process at SERVPRO of Augusta/Waterville

3/29/2021 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Call SERVPRO of Augusta/Waterville at 207-622-7166

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Augusta/Waterville professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Specialized filtration equipment allows  professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO of Augusta/Waterville professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Augusta/Waterville professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If you have mold in your home or place of business, call SERVPRO of Augusta/Waterville at 207-622-7166

Water Damage Restoration for your Business and Commercial Properties

3/23/2021 (Permalink)

Flooding and water damage events at Augusta/Waterville area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, SERVPRO of Augusta/Waterville will work quickly to assess your unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO of Augusta/Waterville are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Augusta / Waterville

SERVPRO of Augusta / Waterville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Commercial Property with Fire or Water Damage?  Call SERVPRO of Augusta/Waterville at 207-622-7166.

Water in your Central Maine Basement? Call SERVPRO of Augusta/Waterville

3/23/2021 (Permalink)

Have Questions About Basement Flooding?

Call SERVPRO of Augusta/Waterville Today - 207-622-7166

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Augusta/Waterville and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of thousands of Central Maine homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us at SERVPRO of Augusta/Waterville Today at 207-622-7166

We're Ready to Help!

SERVPRO of Augusta/Waterville offers 24 Hour Emergency Restoration Services.

3/23/2021 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we.  SERVPRO of Augusta/Waterville provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us before water decides to set up permanent residence in your home or business.  SERVPRO of Augusta/Waterville is ready to help with any size disaster.  We specialize in the cleanup and restoration of residential and commercial property after a water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC -industry certification, rest assured our staff is equipped with the knowledge to restore your property.