What our Customers say...

Water Damage Testimonials

Your team was great!

Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.

Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)

Mr. Haraden was courteous, polite and helpful. We are satisfied with the work done by SERVPRO of Augusta/Waterville and would recommend them to others.

I had a variety of contractors and services on my site and SERVPRO was by far the most professional and easiest to deal with. I appreciate all of the hard work.

I really appreciate how quickly SERVPRO of AUGUSTA/WATERVILLE handled my loss and the polite and courteous nature of the entire staff. Thank you.

Thank you for your great service, you and your employees were great to deal with.

Your crews have been absolutely amazing. Carol and John were such a great team and did a great job; they worked very well together and were polite and professional. I think people hear negative far too often but your crew deserves to hear some positive. Thank everyone for the hard work and great job.

Thank you to SERVPRO of Augusta/Waterville for doing such a great job and helping us to begin getting life back to normal.

Excellent service. I'm so happy with the results. Thank You!

Thank you SERVPRO employees for your real quick response to our water in the basement situation. The clean-up and drying out in the area was conducted in a professional manner and your visits were timed to fit our schedules. Thank you again!